Clark Electric Distribution Corporation

1. Changes every month based on the movement in generation cost in accordance with Article 2 Section 2 of ERC Resolution No. 16, Series of 2009, inclusive of adjustment as per ERC Case No. 2017-056 CF. 2. Changes every month based on the movement in transmission cost in accordance with Article 2 Section 3 of ERC Resolution No. 16, Series of 2009, inclusive of adjustment as per ERC Case No. 2017-056 CF. 3. Implementation of provisionally approved PBR rates for Regulatory Year 2015, in accordance with ERC Order on ERC Case No. 2014-130 RC dated February 2, 2015 4. Changes every month based on the movement in generation and transmission costs and 12-month moving average system loss in accordance with Article 2 Section 4 of ERC Resolution No.16, Series of 2009, inclusive of adjustment as per ERC Case No. 2017-056 CF. 5. In accordance with the ERC Order in Case No. 2014-135 RC dated August 17, 2015 extending its provisional authority allowing NPC to implement the CY 2014 UCME subsidy amounting to PhP0.1544/kWh. 6. In accordance with the Decision in ERC Case No. 2015-139 RC dated April 10, 2019, cessation of order effective February 2020. 7. In accordance with the Decision in ERC Case No. 2013-195 RC MR docketed January 15, 2019. 8. In accordance with the Decision in ERC Case No. 2019-056 RC dated December 29, 2020.. 9. In accordance with ERC advisory dated May 22, 2020 UC Environmental Charge is suspended until further notice.

Department of Energy Advisory - 05 February 2021 The Department of Energy's Advisory enjoining all Distribution Utilities to Implement a NO DISCONNECTION POLICY for all lifeline customers.

PUBLIC VIRTUAL HEARING FOR ERC CASE NO. 2020-042 RC “IN THE MATTER OF THE APPLICATION FOR APPROVAL OF POWER SUPPLY AGREEMENT (PSA) BETWEEN CLARK ELECTRIC DISTRIBUTION CORPORATION AND SEM-CALACA POWER CORPORATION WITH MOTION FOR CONFIDENTIAL TREATMENT OF INFORMATION AND PRAYER FOR PROVISIONAL AUTHORITY”

BLIC VIRTUAL HEARING FOR ERC CASE NO. 2020-045 RC “IN THE MATTER OF THE APPLICATION FOR THE APPROVAL OF THE POWER SUPPLY AGREEMENT BETWEEN CLARK ELECTRIC DISTRIBUTION CORPORATION AND STRATEGIC POWER DEV’T CORP. WITH PRAYER FOR PROVISIONAL AUTHORITY OR INTERIM RELIEF AND CONFIDENTIAL TREATMENT OF INFORMATION”

Customer Bulletin No. 2020-008 dated 29 October 2020 In view of the recent enactment of Republic Act. No. 11494 otherwise known as the “Bayanihan to Recover As One Act” (Bayanihan 2), the Energy Regulatory Commission (ERC) issues the following directives: 1. Distribution Utilities (DU) are directed NOT to implement any disconnection on account of non-payment of bills until December 31, 2020 for consumers with monthly consumption not higher than twice the ERC approved maximum lifeline consumption level (200 kWh and below). 2. Customers who have the ability to pay are encouraged to settle their bills within the original due date to help manage the cash flow in the energy supply chain and ensure the continuous supply of electricity. The DUs may offer less onerous payment terms to encourage early payment. Furthermore, we also encourage our customers to settle their electric bills via BDO and Union Bank online bills payment facilities

We are currently conducting a survey to gather customer’s perspective about our services. We would be grateful if you could spare a few minutes to complete this Customer Satisfaction Survey Form to help us ensure that our standard of customer care exceeds expectations wherever possible. Kindly submit the duly filled-up survey questionnaire at our office or through fax (045) 599-3146 or you may also e-mail us at customerservice@clarkelectric.ph.

We are "Clark Electric". Malasakit is our guiding principle towards our customers, our company

and our community by upholding the values of customer focus, integrity, teamwork and passion for excellence.

January 2021 Generation Charges and Bill Rates

Department of Energy Advisory – 05 February 2021

The Department of Energy’s Advisory enjoining all Distribution Utilities to Implement a NO DISCONNECTION POLICY for all lifeline customers. Downloadable file available here.

PUBLIC VIRTUAL HEARING FOR ERC CASE NO. 2020-042 RC

WHAT: PUBLIC VIRTUAL HEARING FOR ERC CASE NO. 2020-042 RC “IN THE MATTER OF THE APPLICATION FOR APPROVAL OF POWER SUPPLY AGREEMENT (PSA) BETWEEN CLARK ELECTRIC DISTRIBUTION CORPORATION AND SEM-CALACA POWER CORPORATION WITH MOTION FOR CONFIDENTIAL TREATMENT OF INFORMATION AND PRAYER FOR PROVISIONAL AUTHORITY” WHEN: 04 MARCH 2021 2:00 PM – DETERMINATION OF COMPLIANCE […]

PUBLIC VIRTUAL HEARING FOR ERC CASE NO. 2020-045 RC

WHAT: PUBLIC VIRTUAL HEARING FOR ERC CASE NO. 2020-045 RC “IN THE MATTER OF THE APPLICATION FOR THE APPROVAL OF THE POWER SUPPLY AGREEMENT BETWEEN CLARK ELECTRIC DISTRIBUTION CORPORATION AND STRATEGIC POWER DEV’T CORP. WITH PRAYER FOR PROVISIONAL AUTHORITY OR INTERIM RELIEF AND CONFIDENTIAL TREATMENT OF INFORMATION” WHEN: 09 MARCH 2021 2:00 PM – DETERMINATION […]

CUSTOMER ADVISORY Customer Bulletin No. 2020-008 dated 29 October 2020]

CUSTOMER ADVISORY In view of the recent enactment of Republic Act. No. 11494 otherwise known as the “Bayanihan to Recover As One Act” (Bayanihan 2), the Energy Regulatory Commission (ERC) issues the following directives: 1. Distribution Utilities (DU) are directed NOT to implement any disconnection on account of non-payment of bills until December 31, 2020 […]

Customer Satisfaction Survey

Customer Bulletin No. 2020-007 09 September 2020 To Our Valued Customers: We are currently conducting a survey to gather customer’s perspective about our services. We would be grateful if you could spare a few minutes to complete this Customer Satisfaction Survey Form to help us ensure that our standard of customer care exceeds expectations […]

January 2021 Generation Charges and Bill Rates

Department of Energy Advisory – 05 February 2021

PUBLIC VIRTUAL HEARING FOR ERC CASE NO. 2020-042 RC

PUBLIC VIRTUAL HEARING FOR ERC CASE NO. 2020-045 RC

CUSTOMER ADVISORY Customer Bulletin No. 2020-008 dated 29 October 2020]

Customer Satisfaction Survey

January 2021 Generation Charges and Bill Rates

Department of Energy Advisory – 05 February 2021

PUBLIC VIRTUAL HEARING FOR ERC CASE NO. 2020-042 RC

PUBLIC VIRTUAL HEARING FOR ERC CASE NO. 2020-045 RC

CUSTOMER ADVISORY Customer Bulletin No. 2020-008 dated 29 October 2020]

Customer Satisfaction Survey

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